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Yes we refund or exchange this product if received broken or damaged, we  reassure you that you can buy with confidence, as we will do our best to pack and wrap as a fragile item.

Once order was placed goods are typically shipped within 1-3 business days. Holiday and orders placed on Saturday and Sunday are processed the next business day. Once posted, we will upload the shipping info including tracking number. All orders are sent by regular mail from Springwood NSW 2777 by Australian Post and delivery time can be from 2-10 days within Australia, Overseas delivery time can from 8-28 days, if you require Express Services please contact us before you place your order.

Please note, its your responsibility to provide a correct or updated address. We can not take any responsibility of your goods if you provided a wrong address. You can provide us you address by phone or email within one day of placing your order if you realised that you made a mistake. Shipping Cost per item within is Australia is 10.99 AUD flat rate and overseas is 35.00 AUD flat rate.

International Customers, its your responsibility to find out your country's regulations before you order. Not all items we sell can be clear to every country. We are not responsible for clearance or taxes.

Handmade in Australia by ANDESS with love and good intentions

Avoid contact with eyes. Keep out of reach of Children
No Animal Testing. External use only